Frequently Asked Questions

We recommend reaching out 2 to 4 weeks ahead, especially for month-end dates and weekends when schedules fill quickly. However, we always do our best to accommodate short-notice requests whenever our crews are available.

Yes. We handle upright pianos, large safes, delicate artwork and oversized heirlooms using specialized heavy-duty dollies, custom padding and reinforced straps. Please let us know during your quote request so we assign the right equipment.

Yes. We offer full-home packing, partial packing for fragile or high-value items, and complete unpacking services at your destination.

Yes. We supply commercial-grade double-walled boxes, acid-free tissue, heavy-duty quilted transit blankets, wardrobe boxes and tension stretch wrap.

Yes. While centred in North York and serving the entire Greater Toronto Area, we also coordinate regional moves across Ontario and long-distance relocations upon request.

Yes. Whether you need an entire home moved or just several substantial furniture pieces transported safely, our team can tailor the quote to your exact item list.

Please mention elevator booking windows, service elevator access, flight counts or narrow stairwells in your request. This helps us ensure adequate staffing and precise timing on moving day.

No moving service required - cleaning can be booked completely on its own, or combined with your relocation.

Yes. You can book move-in cleaning for your new property, move-out cleaning for your previous residence, or combine both for comprehensive transition coverage.

Move-in cleaning prepares your new home so you unpack into an immaculate, sanitized environment. Move-out cleaning restores the property you are leaving, so it is spotless for a final landlord inspection, handover or incoming buyers.

A deep clean of all property surfaces: kitchen and bathroom sanitization, floors, baseboards, interior window glass, cupboards and drawers wiped inside and out, and appliance interiors where accessible. The exact scope is confirmed in your quote.

Yes. Our cleaning staff arrives fully equipped with professional cleaning agents, microfiber tools, commercial vacuums and sanitation supplies.

Our storage service is offered together with our moving service only. It is never available as a standalone self-storage unit. One dedicated team collects your belongings, stores them securely, and delivers them to your new home.

We offer flexible short-term holding, from a few days to several weeks while closing dates align, as well as long-term storage for months at a time upon request.

That is a common situation during transitions and delayed closings. We can safely hold your belongings in our monitored facility until your new possession date and address are finalized.

Yes. Direct redelivery, room placement and unblanketing are integral parts of our continuous custody service.

Your items remain securely wrapped in transit blankets inside a private, monitored, climate-sheltered facility with restricted commercial access and continuous inventory tracking.

Simply submit our online quote request with your move details, location and property type. It takes about two minutes and we reply with a personalized quote within 24 hours.

Every quote is carefully customized around your actual inventory, building access and timing requirements. We provide transparent, itemized quotes with clear parameters.

Submitting the form is a quote request only. It does not confirm or reserve a booking. Once you review and approve the written quote, we lock in your preferred date.

We are centred in North York and regularly serve all of Toronto, Scarborough, Etobicoke, York, Markham, Richmond Hill, Vaughan, Mississauga and Brampton, with regional moves across Ontario available on request.

Yes. We operate Monday through Saturday from 7:00 AM to 8:00 PM, with off-hours and weekend scheduling planned to fit condominium elevator rules and business hours.

Clear walkways, reserve elevator windows or loading bays with your building management, ensure pets are safely secured in a separate room, and keep personal valuables with you.